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Friday, December 31, 2010

Why Traditional Product Concept Testing Doesn’t Work.

Say that you have an idea for a new consumer product or service. It could be an improvement to existing one, a breakthrough new idea altogether or one that occupies a growing niche. You are excited and sure that others will be too. But how do you know if your idea is a good one? Do you know it’s good? Do you just think it’s good? Do you just think you know it’s good?

There are over 25000 new consumer products introduced every year. Almost half fail or disappoint at launch and only a few survive a few seasons. Only about 1 idea in 7is a good idea to begin with and that one idea can get ruined by a poor execution.

The worst mistake a product manager or developer can make is to do no market research at all. The second worst is to do incomplete or self-serving market analysis. But between the two, nearly 75% of product launches come to market anyway, usually with poor results.

The third worst move is to conduct research at the concept level.

Concepts are little more than ideas posing as a commercial product offering. The idea of a cola with just 60 calories may be a great idea. The reality of a cola with 60 calories sweetened with saccharine and recycled high-fructose corn syrup, available in a 12 oz. lead-lined steel can and selling warm for $1.49 each at flea markets is terrible idea. One is the concept of a reduced calorie cola; the other is as it would reach the market as an execution of the idea at the SKU (Stock Keeping Unit) level.

Details matter. Details define a product much more than the idea behind it.

Nowhere in the go-to-market value chain does anyone manufacture, distribute sell or buy a concept. It is all done at the SKU level, item-by-item. The sooner a product developer articulates an idea as it would realistically appear in the market, as a SKU, the faster and more productive will be its development and execution.

Yet traditional concept testing continues unabated and methods virtually unchanged for decades. Results continue to disappoint and little progress is made. Most concepts are fuzzy ideas at best, and typically ignore critical information concerning the product as it must appear in the real world. Incredibly, many concept tests for food or beverages do not include prices, contents, nutrition facts, ingredient statements or directions for use. Results are interpreted in comparison to the results of previously conducted tests, just as shoddily composed.

In the end, the market decides which concepts succeed and which fail once expressed, by necessity, as finished SKUs.

Product managers will be wise to consider that endpoint, and test with fully articulated SKUs, to align development inputs with executional outputs from the start.

Details matter.

Thursday, September 9, 2010

Concept Testing now just $2900 complete

SUPPORT PRODUCT LAUNCHES, BUSINESS PLANS &
FINANCING WITH BREAKTHROUGH STRATEGIC INSIGHT

> Test US market demand for your products & ideas
> Score your retail sales potential
> Identify your best channels & consumers
> Get diagnostics and marketing guidance
> Easy to use and understand
> Fast & affordable

Applications:

New Product Launches Business Plans & Financing Find Your Best Consumers Seasonal Marketing Category Reviews Pricing Strategies Competitor Benchmarking Channel Strategies Package Design Line Extensions Package Promotions SKU Rationalization Target Markets Brand Positioning Ad Claims Risk Management

Developed by a team of consumer marketing and marketing research experts, Skuuber allows entrepreneurs and small business unprecedented ability to gain sophisticated consumer demand modeling and diagnostics previously used by only the biggest companies.

What you'll learn will blow you away.

You'll get strategic market insight that will improve your chances for success sevenfold. You'll find your best markets and how to best to tap them. You'll understand pricing, messaging, value, uniqueness and sales potential better than ever to give you the competitive edge you need and deserve.

Don't leave this to chance or try to launch, then learn in the market. It's dangerous and expensive. The more you know, the less you'll need.

Thursday, May 27, 2010

What's your Skuuber Score?


Your Skuuber Score™ is a powerful indication of net retail sales potential for your product.

It is based upon a combination of survey research, database category usage norms and predictive modeling using our proprietary algorithms.

A Skuuber Score™ of 837, in this example, means that the potential exists for $837 of net retail dollar sales of your product for every 1000 US consumers. Keep in mind that this is an indication of potential and not a sales forecast as such.

Actual, in-market performance is the result of distribution, merchandising, consumer awareness, actual trial and consumer satisfaction, competitive activity, marketing and promotion plans and a host of similar variables.

Things that affect a Skuuber Score™ include the following:

· Uniqueness and value
· Trial intent and repeat norms
· Category size and usage
· Purchase frequency norms

Products that compete in large, frequently purchased categories will tend towards high Skuuber Scores, while specialty items in small or seasonal categories will score lower. Therefore, category size is an important consideration in determining the potential of a new business opportunity.

Skuuber Scores have ranged from 255 - 1258; from niche players to products with true blockbuster potential.

How will your items perform? Are your investments sized according to market potential?

Making consumers fully aware of your product and achieving meaningful distribution to them is an enormous challenge. It is assumed that your product lives up to expectations and that it will generate repeat purchases from those trying it. It takes a lot of work and investment for products to become successful and to reach their potential.

Your Skuuber Score™ is an indication of your potential reward for those efforts …the higher the score, the better.

Optimizing product development


Whether you are considering a new product entry or diagnosing the performance of an existing item, you should know how consumers compare your item and its value proposition to the category leader.

Where are your strengths? Their vulnerabilities? Your opportunities?

Savvy marketers will launch an objective evaluation of the category-leading SKU and then another to compare and benchmark their item. The differences are often pronounced and give visibility to where you can seek advantage. These can include positioning, value, uniqueness, branding, target markets, channels and literally dozens of other variables you can focus upon and exploit to your advantage.

Skuuber is so affordable that you can afford to test someone else's item, too.

The question is, can you afford not to?

The price is right. Or is it?


All products succeed or not depending upon their uniqueness and value.

Your pricing decisions will result in one of the following outcomes:

1. Overpriced relative to percieved value

2. Priced to fully capture perceived value

3. Underpriced allowing percieve value to go unrewarded

Skuuber uniquely allows you to measure value capture at the MSRP (list price at the shelf) and at a 25% off promotional price levels. This will help you understand price elasticity of demand and whether your MSRP is at a level that captures value and whether or not price discounting will generate sufficient incremental demand to at least break even.

You need to know that a 25% price discount will require a 33% increase in unit demand to break even. If it does not, you need to consider alternatives to price discounting as a promotional strategy. These include brand building activities like sampling, demos, retail features, value-added promotions and consumer advertising.

It does not follow that price drops = profitable volume building all of the time.

Understand your price elasticity of demand, made easy with a Skuuber study.

'SKUs me: category reviews, sku rationalization & private label



Category reviews are increasing in frequency and intensity. And for good reason.

The number of new items introduced annually has increased tenfold vs. a decade ago. But shelf space has not.

Private label brands are gaining significant momentum. 35% of shoppers are trying store brands for the first time and 90% plan to remain loyal once the recession is over.

Unless you can make the case for consumer demand for your product, defend its position vs. leading competitors---and now store brands---and support claims for uniqueness and value, you are at risk.

Increasingly, retailers are looking to keep the top two brands in a category and add their own house/private label as a third. If you're not in the top two, you need to find out why not.

Chances are, your item has untapped consumer demand and more potential than you or the trade have been able to tap. Certify that demand and identify ways to close the gap between you and the top two.

Don't hesitate, though. This is a fast-moving initiative.
Skuuber is fast moving for this very reason!

Real results in real time for the real world.


Thanks for finding Skuuber and this blog!

I began work on Skuuber nearly two years ago out of the frustration I've experienced in my 30+ years of new product launches and optimization work. No matter where I looked for reliable consumer insight to guide product decisions, all I discovered were hugely expensive and lengthy concept tests or simple surveys and focus groups.

The huge market research companies charge over $50,000 for what I needed and even then only provide data from 200 consumers. While they can provide volume projections, they rely upon a historic database that contains results from decades ago when the world was a very different place. Worse yet, their processes are complex and time consuming, taking 3-4 months to get results.

On the other hand, there are online survey companies that can ask consumers anything you want for at least $6 per respondent. You write the questions and you recieve back raw data, leaving you to figure out what it means. If you want a nationally representative sample of consumers, you'll pay at least $3000 and still must do the analytic work. This has high potential for garbage-in/garbage-out results and they are not strictly comparable study-to-study.

Of course, there are always focus groups in which you can invite 10-12 people to give you feedback on ideas. These cost about $8000 and there is no quantitative value whatsoever. You can get pretty good snacks, though, as you watch the group from the other side of the mirror.
None of this is real world.

In the real world, you need understand the impact of a product idea as it would most likely be presented to consumers as a finished thing, not as a concept or idea alone.

In the real world, performance is measured in a competitive environment where consumers trade off one value proposition against others in deciding what to try and buy.

In the real world, most, if not all, of the information consumers will get about your product before trying it will be found on the product's package alone.

In the real world, price matters and you will seldom sell 100% of volume at MSRP.

In the real world, you need answers and feedback quickly to accelarate and inform your product launches.

We wanted to design Skuuber for the real world and I think we have.

This blog will be a running commentary on issues and opportunities that face we CPG marketers every day. I hope you enjoy it and will contribute your thoughts as we go along.